FAQ

1. What is your return policy?

Our return policy allows for items to be returned within 30 days of purchase, as long as they are in original condition with the tags attached. Please check our Return Policy page for more details.

2. Do you offer free shipping?

Yes, we offer free shipping on every orders  within the contiguous United States. For orders below that amount, a flat shipping fee will apply.

3. How can I track my order?

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or through the carrier’s website.

4. Do you offer gift wrapping?

Yes, we provide gift wrapping services for a small fee. You can select this option at checkout.

5. Do you have a loyalty program?

Yes, we have a loyalty program where you can earn points with every purchase. These points can be redeemed for discounts on future purchases. Sign up on our website for more details.

6. Are your products eco-friendly?

We strive to offer eco-friendly products whenever possible. Look for our eco-friendly label on products in the store for sustainable options.

7.What should I do if I receive a damaged item?

If you receive a damaged item, please contact our customer service within 48 hours of receiving your order. We will assist you in resolving the issue.

8.. How can I contact customer service?

You can reach our customer service team via email at [insert email address] or by calling us at [insert phone number]. Our team is available 24 hours 

9.Can I reserve an item to purchase later?

Currently, we do not offer reservations for items, but you can bookmark them, and we recommend checking back frequently to ensure you don’t miss out.

10.Are there any promotions or discounts available?

Yes, we regularly offer promotions and discounts. Subscribe to our newsletter or check our Promotions page for current deals.